Library 2.0 is the latest thing in all the library-related magazines and blogs. Hurry! Get on board with all the really cool stuff! Get your staff up to speed with 23 Things!
But in reality, is your staff ready for this yet? Are you?
My library held it’s annual Staff Training Day today. It’s a day where we close the library and spend a day together teambuilding and learning. One of the sessions was a wonderful presentation by Barbara Moore called “Gadgets.” Her intent was to show staff members the various items our patrons might be bringing into the library — just a brief overview so staff would know a PDA from an iPod. We took a quick online peek at the upcoming iPhone from Apple. We talked about downloadable ebooks.
And we discovered that well over half the staff was baffled by their own cell phones.
All but two staff members own cell phones, but most of those who have them only know how to answer it when it rings and how to dial out. Some said they have no idea how to get their voice mail. Most said they don’t know what text messaging is. Some did not know whether or not they had a camera, and many do not use their contacts.
Clearly, some training is necessary to teach staff these basic technical skills before we send them off to create MySpace accounts and blogs or expect them to load their latest videos onto youtube. We could use a “Ten Things to Learn Before 23 Things” type of training. : )