It’s been a while since I’ve written about web design, but this came across my radar screen this morning and I found it to be very bookmark-worthy:
http://www.jkup.net/terms.html
We tend to forget that terms like “catalog” or “database” can be confusing to users. John Kupersmith’s site is a much needed reminder that we have to think like [...]
I went to the Apple store a few days ago and was blown away by the user experience. The staff is knowledgeable and approachable, and once they’ve thoroughly answered your questions and you’re ready to make a purchase, they simply pull out their handheld device, scan the products, scan your card, and send you happily [...]
Take a look at this video:
http://www.youtube.com/watch?v=TpFO_L_jA1c
It’s a fascinating look at “user as co-creator” of future library space. While I’m fairly certain that my public library will not resemble this anytime soon, I’m sure there is a lot here that is worth discussing and incorporating into the way we do business. I’d love some feedback on [...]
I’ve been looking at the structure of my library site a lot lately, feeling that it’s just not right. We have the usual categories: teens, kids, adults. We have a link to the catalog and a link to patron information, and our calendar and newsletter. We’ve put our services into labeled boxes. Maybe that’s not a [...]