http://www.librarytechie.com/2007/12/26/reworking-the-user-experience-at-the-genius-bar/ Technology Trends and Library Services Sun, 11 Jan 2009 13:21:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.librarytechie.com/2007/12/26/reworking-the-user-experience-at-the-genius-bar/comment-page-1/#comment-36 Cathy Wed, 26 Dec 2007 15:27:50 +0000 http://www.librarytechie.com/?p=40#comment-36 I also think that "reference desk" scares people. They may think that their questions aren't important enough to warrant "reference". I also think that “reference desk” scares people. They may think that their questions aren’t important enough to warrant “reference”.

]]> http://www.librarytechie.com/2007/12/26/reworking-the-user-experience-at-the-genius-bar/comment-page-1/#comment-35 Cathy Wed, 26 Dec 2007 15:25:32 +0000 http://www.librarytechie.com/?p=40#comment-35 My sister bought a tablet laptop for herself, while I <i>only</i> got a Think Pad. :) While I thought that for personal use, the tablet is pretty frivolous, wouldn't it be a great way to take the reference desk out to the people? We could have little wand scanners and if the patron only had a couple things, they could check out with you. Plus it would be great for inventory. Granted, the tablet aspect increases the cost by double, but I think the potential benefits may outweigh the costs. Plus, I'm sort of the opinion that the reference desk an outmoded form. My sister bought a tablet laptop for herself, while I only got a Think Pad. While I thought that for personal use, the tablet is pretty frivolous, wouldn’t it be a great way to take the reference desk out to the people? We could have little wand scanners and if the patron only had a couple things, they could check out with you. Plus it would be great for inventory. Granted, the tablet aspect increases the cost by double, but I think the potential benefits may outweigh the costs. Plus, I’m sort of the opinion that the reference desk an outmoded form.

]]>